Dornier 328 - guaranteed four-week TAT for optimised heavy maintenance

RUAG Aviation fulfilled the phase four and phase six heavy maintenance check on a Dornier 328 within the highly competitive turnaround time (TAT) of just four weeks. The vast Dornier 328 experience accumulated by RUAG at its Bern location was a deciding factor for ExecuJet South Africa which awarded the MRO contract on behalf of its customer, the Botswana Defence Force. The inspection event was optimised to include landing gear refurbishment at the RUAG in-house component shop in Interlaken....

“RUAG continues to prove its reputation for overwhelming experience in all aspects of Dornier 328 MRO, as well as for reliable scheduling conditions,” explains Shane Hayward, General Manager Commercial, ExecuJet South Africa.

“The guaranteed, four-week TAT was a crucial aspect of this heavy maintenance check – one we knew we could entrust to RUAG,” Shane Hayward, General Manager Commercial, ExecuJet South Africa, continues.

RUAG guaranteed the four week TAT on the phase four and six inspection event, including any and all findings as well. The industry standard for this MRO event is six weeks. 

ExecuJet South Africa took advantage of the Dornier 328’s downtime in the RUAG one-stop shop facilities by electing to optimize the inspection visit on behalf of the Botswana Defence Force; landing gear refurbishment and service bulletin issues were added to the package of provided services. A leading support provider for subsystems, RUAG maintains a dedicated in-house landing gear workshop in Interlaken which supported the prompt and timely availability of the Dornier 328 with a loaner landing gear set.

“We are firmly committed to aircraft availability. Timely delivery is how we demonstrate that commitment,” confirms Heinz Scholl, Senior Vice President Military Aviation, RUAG Aviation. The business aviation service provider has an excellent reputation, in particular for heavy maintenance checks, C checks, modifications, complete cabin and cockpit reconfigurations and refurbishments, and turnkey package solutions. RUAG is known for providing one-stop shop solutions for business jets, including MRO, cabin interiors, aircraft painting, system upgrades, component services, AOG, pre-purchase inspection, aircraft remarketing, and support and consulting.