• 05.03.2019
  • RUAG MRO International
  • Media release

RUAG confirmed as Authorized Pilatus PC-12 Service Center

RUAG MRO International has received the renewal of its approval status for the Pilatus PC-12. The Authorized Pilatus PC-12 Service Center agreement, issued by Pilatus Aircraft Ltd, ensures the continuity of maintenance, repair and overhaul (MRO) services for the PC-12 at the RUAG site at Geneva-Meyrin....

RUAG MRO International continues to offer maintenance, repair and overhaul services (MRO) for Pilatus PC-12 aircraft at the provider’s location at Geneva-Meyrin, Switzerland. The Authorized Pilatus Service Center agreement allows RUAG to provide customers with the full range of aircraft MRO services, including Aircraft on Ground (AOG) support. RUAG first achieved the Pilatus PC-12 type rating status in 2008.

The dedicated PC-12 team manages an average of 150 aircraft maintenance and support events annually. These include line, base and heavy maintenance checks and AOG events, as well as multi-service visits that feature component and subsystem MRO, avionics upgrades, inflight entertainment system (IFE) and connectivity integrations and cabin modifications. “Our Pilatus PC-12 team is highly specialized and knows the aircraft inside and out,” states Pio Ming, General Manager Site Geneva, RUAG MRO International. “Over the years, Pilatus PC-12 customers have come to understand that this expertise translates into the prompt and reliable resolution of routine maintenance events and optimized downtimes, all of which means improved aircraft availability and more time in the air,” he adds. Volker Wallrodt, Senior Vice President Business Jets, Dornier 228 and Military Aviation, RUAG MRO International, identifies PC-12 competency as an overriding factor for customer loyalty to RUAG and its site at Geneva-Meyrin. “Our Pilatus technical teams work hard to earn the confidence of our PC-12 customers and to ensure their repeat business. We are pleased to have Pilatus renew their trust in our capabilities and recognize this performance,” he emphasizes.

RUAG MRO International in Geneva specializes in offering optimized business aircraft solutions. All required services are performed within the same downtime and according to individual customer schedules. Aircraft support solutions include the full complement of maintenance checks, cabin modifications, avionics and system upgrades, subsystem and component MRO services, aircraft painting, pre-purchase inspections, AOG events, FBO, and support and consulting. The Geneva-Meyrin facility is an Authorized Service Center for Dassault Falcon, an Authorized Pilatus PC-12 Service Center, and a service center for Embraer Legacy, Bombardier Challenger CL604 and CL605, Hawker Beechcraft and Piaggio P180 Avanti.


RUAG MRO International is an independent supplier, support provider and integrator of systems and components for civil and military aviation worldwide. It also develops and supports simulation and training systems and solutions for international trained security forces.

Highly specialized in the support of aircraft and helicopters throughout their entire life cycle, the company includes maintenance, repair and overhaul services, upgrades, and the development, manufacture and integration of subsystems and components in their service portfolio.

In addition, as the manufacturer (OEM) of the Dornier 228, a versatile aircraft for special missions as well as passenger and cargo operations, RUAG focuses on customer support solutions, including OEM services.

Moreover, RUAG MRO International is a leading developer, OEM and system support provider for simulation and training systems technology for live, virtual and constructive (LVC) training. Complex and flexible functions, and a holistic approach, support realistic training scenarios, adapted to mission goals, at individual, team and unit instruction levels.