“RUAG continues to prove its reputation for overwhelming experience in all aspects of Dornier 328 MRO, as well as for reliable scheduling conditions,” explains Shane Hayward, General Manager Commercial, ExecuJet South Africa.
“The guaranteed, four-week TAT was a crucial aspect of this heavy maintenance check – one we knew we could entrust to RUAG,” Shane Hayward, General Manager Commercial, ExecuJet South Africa, continues.
The RUAG facility in Bern guaranteed the four week TAT on the phase four und six inspection event, including any and all findings as well. “Our customers rely on the flexibility we show in response to their individual requests, our extensive know-how, our transparent project communication, and our commitment to helping them achieve their priorities,” states Simon Hafele, General Manager Site Bern, RUAG Aviation.
“The industry standard for this MRO event is six weeks. We were able to leverage our considerable expertise and engineering support services to fulfil the inspection on time and with absolute precision,” he concludes.
ExecuJet South Africa took advantage of the Dornier 328’s downtime in the RUAG one-stop shop facilities by electing to optimise the inspection visit on behalf of the Botswana Defence Force; landing gear refurbishment and service bulletin issues were added to the package of provided services. A leading support provider for subsystems, RUAG maintains a dedicated in-house landing gear workshop in Interlaken, close to the Bern location, which supported the prompt and timely availability of the Dornier 328 with a loaner landing gear set.
“We are firmly committed to aircraft availability. Timely delivery is how we demonstrate that commitment,” confirms Heinz Scholl, Senior Vice President Military Aviation, RUAG Aviation. The business aviation service provider has an excellent reputation, in particular for heavy maintenance checks, C checks, modifications, complete cabin and cockpit reconfigurations and refurbishments, and turnkey package solutions. Top performance and an emphasis on customer support are viewed as contributing factors.
RUAG Aviation provides one-stop shop solutions for business jets, including MRO, cabin interiors, aircraft painting, system upgrades, component services, AOG, pre-purchase inspection, aircraft remarketing, and support and consulting.
RUAG Aviation is a leading supplier, support provider and integrator of systems and components for civil and military aviation worldwide.
Servicing aircraft and helicopters throughout their entire life cycle, the company’s core competencies include maintenance, repair and overhaul services, upgrades, and the development, manufacturing and integration of subsystems.
RUAG is an authorised service centre for OEMs of renown, such as Airbus Helicopters, Bell, Bombardier, Cirrus, Diamond, Dassault Aviation, Embraer, Leonardo, Piaggio, Sikorsky, Textron Aviation, and Piper, as well as a service centre for 328 Support Services, Viking and MD Helicopters. RUAG Aviation is also a partner to the Swiss Armed Forces and other international air forces.
The company is also the manufacturer (OEM) of the Dornier 228, a versatile aircraft for special missions, as well as passenger and cargo operations.
RUAG Aviation is an approved Part 21/J EASA Design Organisation, Part 21/G EASA Production Organisation, and Part 145 EASA Maintenance Organisation.