RUAG’s Embraer Authorized Service Center at Munich-Oberpfaffenhofen provided the one-stop shop support, enabling the customer to save on both time and costs. The project was completed on schedule and to full customer satisfaction.
Looking to achieve a full aircraft refurbishment after a recent purchase, this Embraer Lineage customer contacted the RUAG one-stop shop in Munich. Optimizing the 48-month heavy maintenance visit downtime to coincide with additional aircraft services allowed the customer to realize time and cost savings. At the same time, they chose to implement upgrades set to reflect their individual image, enhance their comfort, resolve Embraer Service Bulletins (SB), and ensure compliance with the European Aviation Safety Agency’s (EASA) and the Federal Aviation Administration’s (FAA) Mandate 2020 for ADS-B Out and FANS.
“The choices our customer made for optimizing the downtime succeeded in personalizing their aircraft while also enhancing performance and safeguarding accuracy in controlled airspace,” states Christian Karl, Head of Sales Business Jets, RUAG MRO International. “Customers count on our expert teams and one-stop shop capabilities to fulfill these services reliably and promptly.”
Upgrading, refreshing, and customizing the aircraft required additional support from RUAG’s specialist teams for MRO, component MRO, engineering, and aircraft painting. Engineering know-how supported with integrating avionics upgrades, cabin modifications and installations, and the design changes related to the new livery.
This project also saw RUAG’s dedicated aircraft painting team achieve another milestone with the welcoming of its first Embraer Lineage. In-house specialists developed and designed the new livery, in accordance with the customer’s vision and image, produced the required design masks, and completed the full exterior repainting. “Precision aircraft painting, including the technical support for design and engineering, is a core capability within our one-stop shop services,” says Christian Karl.
“We believe our one-stop shop approach to aircraft MRO and upgrades provides our customers with a sustainable strategic advantage,” explains Markus Frötschl, General Manager Business Jets, RUAG MRO International. “Making the most out of one single downtime allows our customers to explore options that are meant to enhance reliability, performance, and safety while preserving profitability.”
RUAG MRO International specializes in offering one-stop shop business aircraft solutions where all required services are performed within one single downtime, suiting individual customer schedules. The comprehensive portfolio includes line, base and heavy maintenance (MRO) checks, cabin interior restyling and refurbishment, avionics and system upgrades, component services, aircraft painting, modifications, pre-purchase inspections (PPI), AOG, and support and consulting. RUAG MRO International is an official OEM partner and Authorized Service Center for Embraer, a recognized Service Center for Bombardier and is certified for the Gulfstream G550.
RUAG MRO International is an independent supplier, support provider and integrator of systems and components for civil and military aviation worldwide. It also develops and supports simulation and training systems and solutions for international trained security forces.
Highly specialized in the support of aircraft and helicopters throughout their entire life cycle, the company includes maintenance, repair and overhaul services, upgrades, and the development, manufacture and integration of subsystems and components in their service portfolio.
In addition, as the manufacturer (OEM) of the Dornier 228, a versatile aircraft for special missions as well as passenger and cargo operations, RUAG International focuses on customer support solutions, including OEM services.
Moreover, RUAG MRO International is a developer, OEM and system support provider for simulation and training systems technology for live, virtual and constructive (LVC) training. Complex and flexible functions, and a holistic approach, support realistic training scenarios, adapted to mission goals, at individual, team and unit instruction levels.