The customer chose to optimize a scheduled MRO event on their Bombardier Challenger 850 to save on both time and costs. The aircraft, part of VistaJets’ global business jet fleet of over 70 aircraft, required regular maintenance services, landing gear MRO, a full exterior repainting to feature the VistaJet livery, an ADS-B compliance upgrade and full cabin refurbishment. Managing the entire project, RUAG applied its MRO, aircraft painting and engineering expertise to fulfill customer expectations reliably. Currently, RUAG MRO International is supporting the second of the series of Challenger 850s, on behalf of VistaJet.
“Every customer’s experience with RUAG must reflect that we have truly understood their priorities and that we are dedicated to contributing to their success, by ensuring their aircraft are available for scheduled operations,” states Volker Wallrodt, Senior Vice President Business Jets, RUAG MRO International. “Meeting a customer’s individual requirements, satisfying their expectations and enabling their business model to remain as efficient as possible, are all fundamental to our role as support provider,” he concludes.
RUAG MRO International specializes in offering one-stop shop business aircraft solutions where all required services are performed within one single downtime, suiting individual customer schedules. The comprehensive portfolio includes line, base and heavy maintenance (MRO) checks, cabin interior restyling and refurbishment, avionics and system upgrades, component services, aircraft painting, modifications, pre-purchase inspections (PPI), AOG, FBO, and support and consulting. RUAG MRO International is an official business jets OEM partner and Authorized Service Center for Dassault Falcon, Embraer, and Piaggio, an Authorized Pilatus PC-12 Service Center and a Service Center for Hawker Beechcraft, Gulfstream G550 and Bombardier aircraft.
RUAG MRO International is an independent supplier, support provider and integrator of systems and components for civil and military aviation worldwide. It also develops and supports simulation and training systems and solutions for international trained security forces.
Highly specialized in the support of aircraft and helicopters throughout their entire life cycle, the company includes maintenance, repair and overhaul services, upgrades, and the development, manufacture and integration of subsystems and components in their service portfolio.
In addition, as the manufacturer (OEM) of the Dornier 228, a versatile aircraft for special missions as well as passenger and cargo operations, RUAG focuses on customer support solutions, including OEM services.
Moreover, RUAG MRO International is a leading developer, OEM and system support provider for state-of-the-art simulation and training systems technology for live, virtual and constructive (LVC) training. Complex and flexible functions, and a holistic approach, support realistic training scenarios, adapted to mission goals, at individual, team and unit instruction levels.
Bombardier and Challenger 850 are trademarks of Bombardier Inc. or its subsidiaries.